Authenticating your business domain for WooSender email can be done in two ways. The most common way is to use your root domain or purchase a secondary domain, but make sure it's not authenticated on other email providers. One email provider per domain is the rule.

But what if your root domain is already linked to an email provider?
Don't worry, you can still use your domain by using a subdomain. This is easy to set up and doesn't require you to buy a new domain.

To do this, simply add something at the front of your domain address and click authenticate. Then follow the steps to authenticate the domain below. All you need to do is add a host value instead of leaving it blank or using "@".

For instance, if your domain is woosender.com and you want to set up a subdomain, you can try to authenticate with help.woosender.com. The host value will be "help".

Follow the steps below to authenticate your domain or subdomain! ⬇️

When you're setting up WooSender to work with your Squarespace domain, you need to fill in the Host and value fields.
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If your whole domain address shows up in the WooSender host field, just put "@" in the corresponding field on Squarespace. But if you are trying to authenticate your subdomain, you need to copy that part before the dot "." and paste it into the right field on Squarespace. Then, click the copy button to paste the value into the Squarespace field. That's it!

Subdomain

Once you've entered the correct hosts and values, just go back to WooSender and tick the checkbox. Then click the Verify button and watch as all the red icons magically turn green! If everything's verified, you're good to go and can use your domain name as an email on WooSender. It's that simple!