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Domain Authentication — HostGator
Domain Authentication — HostGator
Hannah Chun avatar
Written by Hannah Chun
Updated over a week ago

Authenticating your business domain for WooSender email can be done in two ways. The most common way is to use your root domain or purchase a secondary domain, but make sure it's not authenticated on other email providers. One email provider per domain is the rule.

But what if your root domain is already linked to an email provider?
Don't worry, you can still use your domain by using a subdomain. This is easy to set up and doesn't require you to buy a new domain.

To do this, simply add something at the front of your domain address and click authenticate. Then follow the steps to authenticate the domain below. All you need to do is add a host value instead of leaving it blank or using "@".

For instance, if your domain is woosender.com and you want to set up a subdomain, you can try to authenticate with help.woosender.com. The host value will be "help".

Follow the steps below to authenticate your domain or subdomain! ⬇️

Step 1: In WooSender Account

  1. Go to Settings ➡️ Communication ➡️ Email

  2. Turn ON the "Send from my email" toggle

  3. Enter your domain address and click "Authenticate"

Step: In HostGator

  1. Go to Domains ➡️ Contact Support

NOTE: To add custom records in HostGator, there is no User Interface available. However, you can contact the support team for assistance in adding DNS records to your domain.

Step 3: Back to WooSender Account

Once they've updated DNS records, just go back to WooSender and tick the checkbox. Then click the Verify button and watch as all the red icons magically turn green! If everything's verified, you're good to go and can use your domain name as an email on WooSender. It's that simple!

NOTE: Keep in mind that it may take a few minutes for your domain verification to show up in WooSender. If you've followed all the steps but some of your values aren't verifying, try clicking Verify again. If that doesn't work, double-check that you entered all the values correctly, and give it another shot.

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