Your messages to this particular carrier (TMOBILE) has exceeded the maximum allowable messages for the day. You have sent the maximum allowable daily messages based on your brand's trust score.
T-mobile will offer based on your Trust Score are shown below:
Trust scores are based on the degree to which business information is available for the company in the standard vetting process, combined with company size and years in operation. In general, smaller organizations and those with less business presence will receive lower scores, and that is consistent with guidelines for being placed into carrier messaging tiers. As a result, many brands are expected to not get 100/100 due to trust scores being tied to the brand's footprint.
NOTE: There may be times when you feel that your current trust score is not sufficient for your business needs. In such cases, you can request an appeal to potentially increase your trust score. It's important to note that this does not guarantee an increase and may even have the opposite effect if the available business information does not meet our standards.
If you would like to proceed with the appeal process, please reach out to our support team via live chat. Our support representatives will be happy to assist you and guide you through the process.