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Update — Enhanced Call Contact Automatically Toggle
Update — Enhanced Call Contact Automatically Toggle
Hannah Chun avatar
Written by Hannah Chun
Updated over a week ago

Enhanced 'Call Contact Automatically' Feature for Improved User Experience

WooSender, always keen on enhancing user experience based on feedback, has announced a minor update to its calling feature — the 'Call Contact Automatically Toggle.' This update marks a pivotal shift in how WooSender manages calls between users and their contacts, making the process more streamlined and user-friendly.

Understanding the Previous Challenge

Previously, WooSender's call system had a somewhat cumbersome process. When a user attempted to connect with a contact, and the contact didn’t answer, WooSender would automatically hang up and then call the user back. The user then had to press '1' to reconnect, a step that was required up to three times if the contact didn’t pick up. This repetitive process was not only time-consuming but also led to a degree of user frustration.

The Enhanced Feature

With the latest update, WooSender has eliminated the need for users to endure multiple callbacks. Now, if a user's contact does not pick up the phone, there’s no need for the user to disconnect. Instead, they can remain on the line while WooSender automatically attempts to connect the call up to three times. This change significantly reduces the effort on the user’s part and makes the process of reaching a contact more seamless.

Voicemail Functionality

If, after three attempts, the contact still hasn’t answered, users can now leave a message. This feature ensures that important information can be relayed even if direct contact isn’t made, thereby enhancing communication efficiency.

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