Shortcut:
Under TCR regulation, all businesses must register their campaigns. Those not registered by this date will be unable to send SMS.
All campaign registrations are manually vetted by TCR. To ensure a smooth registration process and faster approval times, please provide all the required information upfront to minimize back-and-forth communication.
Quick Video Explanation Here
You can check if you registered here https://app.woosender.com/setting/info
Things You Need to Have Before Submitting:
1) Privacy Policy Page:
Please provide the URL of your privacy policy page. If you don't have one, you can use the template provided here
⚠️ Important: All Privacy Policies must explicitly state that the business will not share, sell, or rent customers’ SMS opt-in information to third parties.
Example wording:
“We respect your privacy. Your SMS opt-in information will never be shared, sold, or rented to third parties for marketing purposes.”
📌 Annotation/Note for readers:
If your Privacy Policy does not contain this disclaimer, your campaign will likely be rejected during the vetting process. Always double-check that this clause is included before submission.
NOTE: This page should NOT contain any indications that the data from the opt-in form is disseminated to others. Mentioning terms like "third party," "share information," or "business transfer" is strictly forbidden.
Any such references will result in rejection.
2) Terms of Service Page:
Please provide the URL of the terms of service from your website. If you don't have one, we offer a template you can use here.
3) Opt in Form + Consent text:
Opt-in form, also known as CTA (Call-to-Action), is the place where end-users provide their phone number and consent to receive SMS from a business. Please ensure that the customer’s opt-in form contains the following:
Company name: Legal name or DBA of the end-user who will send the messages
Pricing disclosure: “Message and data rates may apply”
Message frequency: If it’s not exact, customers can use “Message frequency varies”. If it is exact, they should say something like “X Msg/Month”
Instructions to opt-out and get help: Reply HELP for help, or STOP to opt-out
Privacy notice: Link to Privacy Policy and Terms of Service
-A compliant Privacy Policy must state that no mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service is permitted.
Program description: Types of messages the customer is going to send (e.g., transactional, conversational, promotional, etc.) - this is also known as the
“purpose” of the opt-in flow/CTA.
-SMS consent must be optional: Consent for SMS messaging must always be optional and cannot be bundled with consent for any other service or
communication method.
-No pre-checked SMS checkboxes: SMS opt-in checkboxes must never be pre-checked. Pre-selecting these boxes constitutes forced consent and
is not compliant with regulations.-Separate opt-in required: Each message type—especially marketing messages—must have its own distinct opt-in option. This can be implemented
as a separate checkbox or a dedicated call-to-action (CTA).-Phone number field MUST be optional
For reference, heres a compliant opt-in verbiage example:
Consent Text Template:
By clicking "SUBMIT", you consent to receive marketing and account related notifications from <INSERTCOMPANYNAME> at the number provided, according to your selections above. Consent is not a condition of purchase.
Messages' Frequency will vary. Msg & data rates may apply.
Reply HELP for help or STOP to cancel. View our Privacy Policy, and Terms
4) Identify Yourself:
If you are the actual lender, please state so in the campaign description "We are a direct lender."
TEMPLATES
Privacy Policy
At [website name], we take privacy seriously and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, and share opt-in information collected through our website.
Collection of Opt-In Information
We collect opt-in information from users through various forms on our website, including email subscriptions, contact forms, and event registration forms. This information may include, but is not limited to, names, email addresses, and phone numbers. We only collect opt-in information that is necessary for the purpose it was provided for.
Use of Opt-In Information
The opt-in information collected through our website is used to provide our users with the services they requested, such as email newsletters, event updates, and customer support. We may also use this information to personalize the user experience on our website and to improve our products and services.
Sharing of Opt-In Information
We do not sell, rent, or share opt-in mobile information with third parties for marketing or promotional purposes.
Information may be shared with third parties only if mandated by law.
Sharing of information with subcontractors for support services, such as customer service, is permissible. However, text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.
Data Security
We take appropriate technical and organizational measures to secure the opt-in information collected through our website from unauthorized access, use, disclosure, or destruction.
Changes to This Privacy Policy
We may modify this Privacy Policy from time to time to reflect changes in our privacy practices. If we make any changes, we will update this Privacy Policy and post the revised version on our website.
Contact Information
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at [contact information].
Terms of Service
"These terms and conditions govern the use of SMS services provided by [Company Name]. By subscribing to the service, you agree to be bound by these terms and conditions.
-To subscribe to the SMS service, the User must opt-in by providing their mobile number to [Company Name].
-The User acknowledges that message and data rates may apply. [Company Name] is not responsible for any charges incurred by the User.
-The User acknowledges that they may receive up to 1-2 messages per week.
-The User may opt-out of the SMS service at any time by replying "STOP" to any Message received.
-[Company Name] will promptly stop sending Messages to the User upon receipt of the opt-out request.
Disclaimer of Liability
[Company Name] will not be liable for any loss, damage or inconvenience caused by the use of the SMS service.
The User assumes all risks and responsibility for the use of the SMS service.
By subscribing to the SMS service provided by [Company Name], the User agrees to be bound by these terms and conditions. If the User does not agree to these terms and conditions, they should not subscribe to the SMS service."
