Skip to main content

When does DNC turn on automatically?

Written by Fran Robles

Woo Booking activates the Do Not Contact (DNC) and updates the status to 'Stopped' under the following circumstances:

  • When a contact opts out using keywords like STOP, UNSUBSCRIBE, END, STOPALL, etc.

  • When US carriers identify that we are sending messages to a recipient who has unsubscribed.

NOTE: You can activate DNC manually by using the toggle or by configuring the action in the WooResponse Library to enable the feature.

Did this answer your question?