The Previous Overlapped Booking Feature
Before the update, the AI suggested available time slots first when users enabled the Overlapped Booking. This was to prevent conflicting appointments, but it led to some time gaps in schedules.
The New and Improved Overlapped Booking Feature
The updated version suggests booked time slots too, as long as the overlap limit isn't exceeded. The overlap limit is the maximum number of overlapping appointments a user is comfortable managing.