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Feature Update
WooResponse Action — Cancel Appointment
WooResponse Action — Cancel Appointment
Hannah Chun avatar
Written by Hannah Chun
Updated over a week ago

At times, you may find yourself in situations where clients request to reschedule a call. To streamline this process and provide a solution, we have developed a new feature in WooResponse, "Cancel Appointment". This feature allows for effortless rescheduling by automatically removing the closest appointment with the client when a specific trigger word is activated.

How It Works:

When a client requests a call reschedule, the designated word or phrase in WooResponse will be triggered. Once WooAI finds the appointment with the client, it will promptly remove the appointment that is nearest in time and you can manually set up a new appointment.

Benefits:

  1. Enhanced Efficiency
    By automatically removing the closest appointment, WooAI reduces the administrative burden of managing rescheduling requests.

  2. Client Satisfaction
    Offering a seamless rescheduling experience to clients helps maintain positive relationships and fosters better communication.

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