Woo AI in Woo Response has been updated to enhance its entity recognition capabilities. With this update, the Woo AI can now differentiate between a user's and a lead's names and log them as WooAI codes instead of their actual names.
Conversation
Woo Response (what AI logged the response from the convo)
NOTE: Make sure to turn on the toggle "Allow WooSender AI to automatically convert your response into a new Woo Response." to use this feature inside the Woo Response Library.