Article Shortcuts:
How to Add a Live Chat Widget
Adding the Live Chat is very simple, follow these steps for the best practice.
Go to Settings
Select Live Chat Widget (left side - scroll a bit down)
Select the + add live widget button
Choose the Manual Live Chat Option
Select Configure
How to Change the Appearance
Enter Company Name
Select Color scheme
Select the live chat behavior
Click the save button
How to Create a Greetings
Enter Company Name
Select Color scheme
Select the live chat behavior
Click the save button
How to set Preferences
Select Preferences (under Greetings)
Choose Live chat office hours (Every day or Custom days)
Set your typical response time (when you are in the office and out off the office)
Click the save button
How to add Woo AI in Live Chat
Select Woo Ai (under Preferences)
Turn on Woo Response (option)
Select + add library
Click the save button
How to Install Live Chat
Select installation at the bottom
Copy and paste the code into your website
Contact WooSender support if you have any questions
How to Deactivate Live Chat
Go to Settings
Select Live Chat Widget
Click the 3 dots
Select Deactivate
How to Delete Live Chat
Go to Settings
Select Live Chat Widget
Click the 3 dots
Select Delete