Article Shortcuts:
How to Add Template(s) SMS & Email
Go to Settings
Click on message templates
Click the + add template button
Choose SMS or Email
Fill out the blank spaces with your message
Click Save
How to Edit Templates
Go to Settings
Select Message Templates
Choose the Message Template you want to edit
Edit the message
Click the save button
How to Duplicate templates
Click on Settings
Select Message Templates
Check the box next to the message you wish to duplicate
Select the Duplicate button
Select Yes (the pop-up)
Edit the duplicate message
How to Delete Message Templates
Go to Settings
Select Message Templates
Check the empty box next to the message template you wish to delete
Select the Permanently Delete button
Click the Delete option